Privacy
Policy
Effective Date: 2025-03-01
1. Introduction
Welcome to PiLab's website (hereinafter "we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and disclose information when you visit our website and use our services, particularly in relation to our cybersecurity and software development offerings.
2. Information We Collect
We collect information to provide and improve our services, communicate with you, and ensure the security of our website and systems. The types of information we may collect include:
- Contact Information: This includes your name, email address, phone number, and company name, which you provide when you contact us for inquiries, consultations, or to engage our services.
- Website Usage Data: We may collect information about how you interact with our website, such as your IP address, browser type, operating system, and pages visited. We use cookies and similar technologies to collect this data.
- Communication Data: Records of our correspondence, including emails and other communications, may be retained.
- Client Project Data: If you engage our services, we may collect and store data related to your projects, including sensitive information relevant to cybersecurity assessments or software development. (This would need to be much more detailed depending on the sensitivity of the data.)
3. How We Use Your Information
We use your information for the following purposes:
- To provide and improve our cybersecurity and software development services.
- To respond to your inquiries and provide customer support.
- To communicate with you about our services, updates, and promotions.
- To ensure the security and integrity of our website and systems.
- To comply with legal obligations.
- To manage client relationships.
- To personalize your experience.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
- Encryption of sensitive data.
- Regular security assessments and updates.
- Access controls to restrict access to personal information.
- Secure server locations.
- Employee training on security best practices.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who assist us in providing our services, such as hosting providers, email providers, and security consultants. We only share information necessary for them to perform their services.
- Legal Compliance: We may disclose your information if required by law or in response to a valid legal request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
- With your consent: We may share data with third parties if you grant permission.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. You can control the use of cookies through your browser settings.
7. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Rectification: You can request that we correct any inaccurate or incomplete information.
- Erasure: You can request that we delete your personal information, subject to legal limitations.
- Restriction: You can request that we restrict the processing of your personal information.
- Data Portability: You can request a copy of your personal information in a portable format.
- Objection: You can object to the processing of your personal information.
- Withdraw Consent: If we rely on your consent to process your information, you can withdraw your consent at any time.
- Complaints: You have the right to lodge a complaint with a supervisory authority.
To exercise these rights, please contact us at [Your Contact Email].
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
9. Children's Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Progressive Innovation LAB Kft.
1133 Budapest, Váci út 113.
info@pilab.hu+36 1 171 2997
Policy Regarding Client Data
Because of the nature of our business, client data will be treated with the utmost confidentiality. Data will never be shared with outside parties without explicit consent. Client data will be stored on encrypted drives, and behind multiple firewalls. Access to client data will be restricted to authorized employees only.
